Customer Service Representatives vs Medical and Health Services Managers: Salary Comparison (2024)
Side-by-side salary comparison using 2024 Bureau of Labor Statistics data.
Which Career Pays More?
Medical and Health Services Managers professionals earn $75,130 more per year than Customer Service Representatives professionals — that's 175.4% higher. At the 90th percentile, Customer Service Representatives earns $62,730 compared to $219,080 for Medical and Health Services Managers.
Salary Range Comparison
Customer Service Representatives$30,690 – $62,730
Medical and Health Services Managers$69,680 – $219,080
$30,690$219,080
Detailed Salary Comparison
| Percentile | Customer Service Representatives | Medical and Health Services Managers | Difference |
|---|---|---|---|
| 10th Percentile | $30,690 | $69,680 | $-38,990 |
| 25th Percentile | $35,970 | $88,560 | $-52,590 |
| Median (50th) | $42,830 | $117,960 | $-75,130 |
| 75th Percentile | $50,140 | $162,420 | $-112,280 |
| 90th Percentile | $62,730 | $219,080 | $-156,350 |
| Mean (Average) | $45,380 | $137,730 | $-92,350 |
Employment Numbers
Customer Service Representatives
2,725,930
employed nationwide
Medical and Health Services Managers
565,840
employed nationwide
Top Paying Cities
Best Cities for Customer Service Representatives
| City | Median |
|---|---|
| San Jose-Sunnyvale-Santa Clara, CA | $60,830 |
| San Francisco-Oakland-Berkeley, CA | $56,400 |
| Seattle-Tacoma-Bellevue, WA | $51,090 |
| Boston-Cambridge-Nashua, MA-NH | $49,060 |
| New York-Newark-Jersey City, NY-NJ-PA | $48,890 |
Best Cities for Medical and Health Services Managers
| City | Median |
|---|---|
| San Francisco-Oakland-Berkeley, CA | $168,750 |
| San Jose-Sunnyvale-Santa Clara, CA | $167,460 |
| San Diego-Chula Vista-Carlsbad, CA | $160,640 |
| New York-Newark-Jersey City, NY-NJ-PA | $157,910 |
| Seattle-Tacoma-Bellevue, WA | $153,910 |
Frequently Asked Questions
Who earns more: Customer Service Representatives or Medical and Health Services Managers?
Medical and Health Services Managers professionals earn more, with a median salary difference of $75,130 (175.4% higher) as of 2024 BLS data.
What is the salary range for Customer Service Representatives?
Customer Service Representatives salaries range from $30,690 (10th percentile) to $62,730 (90th percentile), with a median of $42,830.
What is the salary range for Medical and Health Services Managers?
Medical and Health Services Managers salaries range from $69,680 (10th percentile) to $219,080 (90th percentile), with a median of $117,960.
How many Customer Service Representatives and Medical and Health Services Managers jobs are there?
There are approximately 2,725,930 Customer Service Representatives positions and 565,840 Medical and Health Services Managers positions nationwide according to 2024 BLS data.
Is it worth switching from Medical and Health Services Managers to Customer Service Representatives?
Career decisions depend on many factors beyond salary. Customer Service Representatives has a median salary of $42,830 while Medical and Health Services Managers earns $117,960. Consider job satisfaction, growth prospects, required education, and work-life balance.
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Data verified March 2026 · Source: U.S. Bureau of Labor Statistics OEWS