Customer Service Representatives vs Network and Computer Systems Administrators: Salary Comparison (2024)
Side-by-side salary comparison using 2024 Bureau of Labor Statistics data.
Which Career Pays More?
Network and Computer Systems Administrators professionals earn $53,970 more per year than Customer Service Representatives professionals — that's 126.0% higher. At the 90th percentile, Customer Service Representatives earns $62,730 compared to $150,320 for Network and Computer Systems Administrators.
Salary Range Comparison
Customer Service Representatives$30,690 – $62,730
Network and Computer Systems Administrators$60,320 – $150,320
$30,690$150,320
Detailed Salary Comparison
| Percentile | Customer Service Representatives | Network and Computer Systems Administrators | Difference |
|---|---|---|---|
| 10th Percentile | $30,690 | $60,320 | $-29,630 |
| 25th Percentile | $35,970 | $75,860 | $-39,890 |
| Median (50th) | $42,830 | $96,800 | $-53,970 |
| 75th Percentile | $50,140 | $123,390 | $-73,250 |
| 90th Percentile | $62,730 | $150,320 | $-87,590 |
| Mean (Average) | $45,380 | $101,190 | $-55,810 |
Employment Numbers
Customer Service Representatives
2,725,930
employed nationwide
Network and Computer Systems Administrators
318,570
employed nationwide
Top Paying Cities
Best Cities for Customer Service Representatives
| City | Median |
|---|---|
| San Jose-Sunnyvale-Santa Clara, CA | $60,830 |
| San Francisco-Oakland-Berkeley, CA | $56,400 |
| Seattle-Tacoma-Bellevue, WA | $51,090 |
| Boston-Cambridge-Nashua, MA-NH | $49,060 |
| New York-Newark-Jersey City, NY-NJ-PA | $48,890 |
Best Cities for Network and Computer Systems Administrators
| City | Median |
|---|---|
| San Jose-Sunnyvale-Santa Clara, CA | $128,620 |
| San Francisco-Oakland-Berkeley, CA | $127,030 |
| Washington-Arlington-Alexandria, DC-VA-MD-WV | $124,050 |
| Baltimore-Columbia-Towson, MD | $119,150 |
| New York-Newark-Jersey City, NY-NJ-PA | $113,030 |
Frequently Asked Questions
Who earns more: Customer Service Representatives or Network and Computer Systems Administrators?
Network and Computer Systems Administrators professionals earn more, with a median salary difference of $53,970 (126.0% higher) as of 2024 BLS data.
What is the salary range for Customer Service Representatives?
Customer Service Representatives salaries range from $30,690 (10th percentile) to $62,730 (90th percentile), with a median of $42,830.
What is the salary range for Network and Computer Systems Administrators?
Network and Computer Systems Administrators salaries range from $60,320 (10th percentile) to $150,320 (90th percentile), with a median of $96,800.
How many Customer Service Representatives and Network and Computer Systems Administrators jobs are there?
There are approximately 2,725,930 Customer Service Representatives positions and 318,570 Network and Computer Systems Administrators positions nationwide according to 2024 BLS data.
Is it worth switching from Network and Computer Systems Administrators to Customer Service Representatives?
Career decisions depend on many factors beyond salary. Customer Service Representatives has a median salary of $42,830 while Network and Computer Systems Administrators earns $96,800. Consider job satisfaction, growth prospects, required education, and work-life balance.
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Data verified March 2026 · Source: U.S. Bureau of Labor Statistics OEWS