Customer Service Representatives vs Insurance Underwriters: Salary Comparison (2024)
Side-by-side salary comparison using 2024 Bureau of Labor Statistics data.
Which Career Pays More?
Insurance Underwriters professionals earn $37,050 more per year than Customer Service Representatives professionals — that's 86.5% higher. At the 90th percentile, Customer Service Representatives earns $62,730 compared to $138,020 for Insurance Underwriters.
Salary Range Comparison
Customer Service Representatives$30,690 – $62,730
Insurance Underwriters$51,640 – $138,020
$30,690$138,020
Detailed Salary Comparison
| Percentile | Customer Service Representatives | Insurance Underwriters | Difference |
|---|---|---|---|
| 10th Percentile | $30,690 | $51,640 | $-20,950 |
| 25th Percentile | $35,970 | $63,070 | $-27,100 |
| Median (50th) | $42,830 | $79,880 | $-37,050 |
| 75th Percentile | $50,140 | $104,820 | $-54,680 |
| 90th Percentile | $62,730 | $138,020 | $-75,290 |
| Mean (Average) | $45,380 | $90,830 | $-45,450 |
Employment Numbers
Customer Service Representatives
2,725,930
employed nationwide
Insurance Underwriters
107,820
employed nationwide
Top Paying Cities
Best Cities for Customer Service Representatives
| City | Median |
|---|---|
| San Jose-Sunnyvale-Santa Clara, CA | $60,830 |
| San Francisco-Oakland-Berkeley, CA | $56,400 |
| Seattle-Tacoma-Bellevue, WA | $51,090 |
| Boston-Cambridge-Nashua, MA-NH | $49,060 |
| New York-Newark-Jersey City, NY-NJ-PA | $48,890 |
Best Cities for Insurance Underwriters
| City | Median |
|---|---|
| Denver-Aurora-Lakewood, CO | $106,380 |
| Boston-Cambridge-Nashua, MA-NH | $103,270 |
| Chicago-Naperville-Elgin, IL-IN-WI | $98,860 |
| Seattle-Tacoma-Bellevue, WA | $98,500 |
| Hartford-East Hartford-Middletown, CT | $98,400 |
Frequently Asked Questions
Who earns more: Customer Service Representatives or Insurance Underwriters?
Insurance Underwriters professionals earn more, with a median salary difference of $37,050 (86.5% higher) as of 2024 BLS data.
What is the salary range for Customer Service Representatives?
Customer Service Representatives salaries range from $30,690 (10th percentile) to $62,730 (90th percentile), with a median of $42,830.
What is the salary range for Insurance Underwriters?
Insurance Underwriters salaries range from $51,640 (10th percentile) to $138,020 (90th percentile), with a median of $79,880.
How many Customer Service Representatives and Insurance Underwriters jobs are there?
There are approximately 2,725,930 Customer Service Representatives positions and 107,820 Insurance Underwriters positions nationwide according to 2024 BLS data.
Is it worth switching from Insurance Underwriters to Customer Service Representatives?
Career decisions depend on many factors beyond salary. Customer Service Representatives has a median salary of $42,830 while Insurance Underwriters earns $79,880. Consider job satisfaction, growth prospects, required education, and work-life balance.
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Data verified March 2026 · Source: U.S. Bureau of Labor Statistics OEWS